FAQ

FREQUENTLY ASKED QUESTIONS

Purchasing Solar

Is there a contract?

Yes, there is a contract for the financing and installation.

How long is the consultation

Between 30 minutes to 45 minutes should be enough time to go over your full consultation.

What are the benefits of going with solar?

Savings! The number one benefit to adding solar in your home is the savings on your utilities for the life of your system. By going solar now, you lock in the rate that you will pay for that power through your solar financing. So even if your utility company raises their rates, you will pay the same amount for solar you always have. Net metering even allows you to reduce your utility bill even further by getting paid for your unused solar production during the day from your utility company.

 

Solar power is also clean, renewable energy. Meaning it is better for the environment and helps to reduce your carbon footprint.

Does a rep have to come to my house?

No, we do offer zoom presentations as an alternative. 

Can my panels be moved if I move?

Yes, you can move your panels.

Getting Solar Installed

How long will an install take?

Between 1 to 2 days depending on system size, location, and mounting structure. Most only require the 1 day.

Do I need to be home at the time of installation?

The customer preferably needs to be there.

Will panels damage my home?

No, having solar panels installed on your roof will not damage your home in any way. In fact, before AIS Solar ever begins installing your solar panels, they inspect your roof and home condition to make any necessary or recommended repairs. Powerhome Solar believes solar should be as easy and carefree as getting your power through the utility company, so they make sure that your home is ready to fully take advantage of solar power for years to come.

How many panels do you generally need?

The number of panels you will need for your home varies on home size and your individual energy needs. The average home of 1,500 sq. ft. will require about 6kW of solar to meet their daily power usage. Each solar panel install is customized to your home based on factors such as roof facing direction, amount of roof space, any obstructions such as trees, and several other factors. Call one of our solar experts today to learn how you can get a personalized solar quote. 

How long do solar panels last?

Our solar panels are guaranteed for 25 years! Solar panel technology has come a long way, meaning better value than ever. With our warranty you will get at least 25 years out of your solar panel system, and many solar installations will last more than 30 years before needing to be replaced or repaired.

What Are The Environmental Benefits Of Going Solar?

What is the environmental impact?

Solar power offsets more than 76 million metric tons of CO2, the equivalent of taking 16.2 million vehicles off the road or planting nearly 2 billion trees. More than CO2 though, solar panels do not produce any waste to generate power, such as ash from coal plants or water pollution from fracking for natural gas.

Solar power is not only cleaner to produce, it is cleaner to collect, and renewable. Natural gas and coal both have heavy environmental costs to extract from the earth.

Do solar panels REALLY benefit the environment?

Absolutely! Unlike fossil fuel reliant power plants, solar panels do not release any CO2 or air pollutants while they convert the suns rays into solar power. The sun is also available nearly everywhere on earth, meaning that it does not need to be stored and transferred to power your home. This prevents problems that can occur during transportation of fossil fuels, like oils spills in the ocean.

How do solar panels work?

Solar panels are mounted to get the most sun exposure throughout the day possible. The sun’s rays then hit the solar panels cells. These cells are called Photovoltaic cells (PV cells). The PV cells then use the rays from the sun to generate power.

Generated power is sent from the panels to the Inverter installed at your home. Your inverter allows the DC power generated by your solar panels to be converted into AC power that can be used by your home.

Once the power has been converted to AC, it is sent to your home through the fuse box to be used. Any unused or excess power produced is then sent to your battery for charging and/or, if you have net metering available, back to the utility grid for a credit on your utility bill.

Solar Savings & Costs

How much does it cost to go solar?

The average cost for a home solar panel installation is around $18,500 based on a 1,500 sq. ft. home that has an average utility usage. For a custom quote reach out to one of our solar experts who can help customize the right solar panel system for your home. 

How much can solar save me?

Your exact savings greatly depends on where you live. Peak sunshine hours differ from state to state which can affect solar production. Incentives and net metering programs also vary depending on the utility company in your area.

 

Our solar experts are trained to help gather information and help you determine potential savings for your specific home and energy needs. Call today to find out how much you can save.

Will I still need my normal utility company?

Yes, you will still be connected to the grid, utility companies require it because they own the meters.

Can I ever have ONLY solar and no power bill?

The Answer is yes and no, you will still be connected to the grid but might not have to pay much, you can still have minimal fees and charges from the utility company. You might also get an allowance back if you are overproducing for the utility company, this is called net metering. Call today to find out if net metering is available in your area.

How much can repairs cost?

Repair costs can vary depending on what needs to be repaired. With a AIS Solar, home solar panel system you get a 25-year warranty, so you do not need to worry about repairs for many years to come.

Your solar panels don’t have any moving parts, so they require little to no maintenance for the life of the panels. If you are having trouble with your system, or think you need a repair after the installation is done, give AIS Solar a call and they'll be glad to help.

What happens if it rains all week and the sun isn’t out?

Your solar panels will continue to produce energy even during cloudy and rainy conditions. Even though clouds can reduce some of the sun’s energy reaching your panels directly, there is still enough indirect sunlight even on most cloudy days to continue producing plenty of solar for your use. Rain can also help improve your system performance by cleaning away any dust or dirt that may have accumulated on the panels.

What happens if it snows?

Your solar panels can even work during the snowy months, though the panels will not generate electricity if they are blanketed with snow. Due to the angle, ability to absorb the suns heat, and placement of the panels to have the most sun during any given day, solar panels will tend to shed any accumulated snow rather quickly.

Solar Panel Battery Backups

How does the battery work?

Your battery backup collects the excess solar energy produced and stores it for use during lower production times. First the solar panels generate power. The solar power is then sent to the home for use. Any excess solar unused by the home is then used to charge your battery. Once the battery is fully charged, if you have net metering available, the remaining power is then sent to the utility grid for a credit on your bill.

Do the batteries work without power?

Your battery will continue to power your home in the event of a grid outage if the battery is charged. During periods when the power grid is out, your solar system will continue to generate power, but your home has nowhere to store it to be used without a battery backup system. For this reason, we highly recommend investing in a home solar panel system battery backup. The battery backup can continue collecting energy for you to use later in your home even when the grid is out, keeping your home comfortable and allowing appliances like your refrigerator to continue running, even preventing food from spoiling in the case of a long grid power outage.

Do I need a battery with my system?

No, a battery is not required for your solar panel system to work. Having a battery backup does help to increase your savings and take full advantage of your home solar panel system. With a battery backup installed, you can use your excess produced energy during the day, to power your home during peak hours in the evening instead of paying peak rates.

How beneficial is the extra battery?

During low production times such as at night or during extremely overcast days a battery backup system can keep your home powered without relying on the grid. Battery backup systems are a great way to maximize the savings of your home solar panel system. Most homes that have solar panel systems installed are on a net metering grid. This means that excess produced energy is sent to the grid for a credit on your energy bill. In reverse, during periods when your solar panel system is not generating enough power for your home, you can then in turn use those energy credits to buy back power from the grid. With a battery backup system, you limit how often and how much power you need to pull from the grid during these low production hours, increasing the savings generated by your excess solar credits.

Battery backups also allow you to keep your home powered during a grid outage. This means even when the grid is out, you can keep your fridge running to prevent food spoil, keep the heat running in extreme weather to prevent pipes freezing, and keep other essential appliances running till the power returns.

Start Your Path To Savings With Solar Today!

Get in touch with one of our solar specialists and get all your questions answered.

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